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How do I configure confirmations in IvyForms

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The Confirmations section in IvyForms defines what happens after a user submits a form. You can display a success message, redirect users to another page, or send them to a custom URL.

Confirmation settings are applied per form, allowing each form to have its own post-submission behavior.

Where can I configure confirmations?

To configure confirmations, open your form and navigate to the Settings tab, then select Confirmations from the left-side panel. At the top of this section, you can enable or disable confirmations using the Active toggle.

IvyForms confirmations tab with success message, redirect options, and editor

What confirmation options are available?

IvyForms provides three different confirmation types that define what users see after submitting a form:

  • Success message – Displays a message directly on the page after submission.
  • Redirect to page – Redirects users to an existing page on your website.
  • Redirect to custom URL – Redirects users to any external or internal URL.

How does the success message work?

The Success message option is enabled by default. It displays a confirmation message immediately after the form is submitted.
 
A default message is prefilled, but you can fully customize it using the editor. You can switch between visual editing and HTML mode to adjust formatting and content as needed. This is useful when you want to keep users on the same page and simply confirm that their submission was successful.

How does redirect to page work?

The Redirect to page option allows you to send users to another page on your website after they submit the form.
 
You can select the destination from a dropdown list of existing pages.

  • The page must already exist in your WordPress website.
  • If needed, you should first create a custom page (for example, a thank-you page), and then select it here.

IvyForms redirect to page option with page selection dropdown

How does redirect to custom URL work?

The Redirect to custom URL option allows you to send users to any specific URL after submission. You can enter a full URL in the provided field, whether it is an internal page or an external website.
 
This option is useful when redirecting users to external services, landing pages, or custom workflows outside of your website.

IvyForms redirect to custom URL input field

What happens after form submission?

The After form submission option is available only when using the Success message confirmation type.
 
Since the other two options (Redirect to page and Redirect to custom URL) automatically take the user to another location, this setting does not apply to them.

  • Hide form – The form is hidden after submission.
  • Reset form – The form is cleared and ready for a new submission.

 
These options allow you to control the user experience after a successful submission when the confirmation message is displayed on the same page.